Telegenix Incorporated
Display Systems

Support and Service

Telegenix understands that a company is only as good as the reliability of its products and the level of support provided for them. Telegenix support staff is highly trained with decades of experience in servicing the call centre/data centre industry. Our field service engineers are strategically located ensuring our customers the quickest possible response.

Telegenix support and installation teams provide on-site installation and repair. We offer a complete 6-month warranty covering all parts and labour on our products.  After the warranty period you can choose a full service maintenance contract or be inv oiced on a time and materials basis.

A service technician guides the customer through the pre-installations process for each order received. Telegenix provides documentation that illustrates the customer's pre-installations requirements and details which services the Telegenix installation team will be providing. This process ensures on-time delivery and on schedule installation.

Telegenix philosophy of customer service involves the entire organization including: software engineering, quality assurance, design engineering, and sales. All of these departments are available for immediate assistance.



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